# QR Menu Generator - Support
Last Updated: December 3, 2025
## Contact Support
For assistance with QR Menu Generator, please contact us:
Email: sciker.singapore@gmail.com
Response Time: Within 24-48 hours
## Frequently Asked Questions (FAQ)
### Getting Started
Q: How do I create my first menu?
A: Tap the "New List" button on the home screen, enter your business details, and start adding items to your menu.
Q: Do I need an internet connection to use the app?
A: No. The app works fully offline. You only need internet when publishing menus to the web or uploading images to the cloud.
Q: Is the app free to use?
A: Yes, the app is free with banner advertisements. All core features are available at no cost.
### Menu Management
Q: How many menus can I create?
A: You can create unlimited menus and add unlimited items to each menu.
Q: How do I add images to my menu items?
A: When creating or editing an item, tap the image placeholder and select a photo from your device's photo library.
Q: Can I organize items by categories?
A: Yes. Create custom categories with icons, then assign items to these categories for better organization.
Q: How do I change the price of an item?
A: Open your menu, tap the item you want to edit, update the price, and save your changes.
Q: Can I mark items as unavailable temporarily?
A: Yes. Toggle the "Available" switch when editing an item. Unavailable items will be dimmed in the menu.
### QR Code Generation
Q: How do I generate a QR code for my menu?
A: Open your menu, tap the QR code icon, then tap "Publish to Firebase" to generate your QR code.
Q: Can I customize my QR code?
A: Yes. You can change the foreground color, background color, and size of the QR code.
Q: How do I share my QR code?
A: After generating the QR code, use the share button to send it via any app, or save it to your device.
Q: Can I print my QR code?
A: Yes. Save the QR code to your device and print it. The default size is suitable for printing.
### Publishing and Web Viewer
Q: What happens when I publish my menu?
A: Your menu is uploaded to Firebase Cloud and becomes accessible via a unique URL and QR code.
Q: Is my published menu public?
A: Yes. Anyone with the QR code or URL can view your published menu. This is intentional so customers can access it.
Q: How do I update my published menu?
A: Make changes to your menu in the app, then publish again. The same URL and QR code will show the updated menu.
Q: Can I unpublish my menu?
A: Yes. Use the delete or unpublish function to remove your menu from the cloud.
Q: What do customers see when they scan my QR code?
A: They see a beautiful web page with your business logo, menu items with images and prices, categories, and contact information.
### Currency and Pricing
Q: How do I change my currency?
A: When creating or editing a menu, select your preferred currency from the dropdown. Over 50 currencies are supported.
Q: Can I use different currencies for different menus?
A: Yes. Each menu can have its own currency setting.
Q: Do I need to add units of measure for all items?
A: No. For food-related menus, unit fields are automatically hidden as they're typically not needed.
### Technical Issues
Q: The app crashes when I try to add an item. What should I do?
A: Try restarting the app. If the problem persists, contact support at sciker.singapore@gmail.com with details about what you were doing when it crashed.
Q: My images are not showing up. Why?
A: Ensure you've granted the app permission to access your photo library in your device settings.
Q: I can't publish my menu. What's wrong?
A: Check your internet connection. Publishing requires an active internet connection to upload to Firebase.
Q: The QR code won't scan. What can I do?
A: Ensure the QR code is clear and well-lit. Try adjusting the size or contrast colors in the QR code settings.
Q: My menu looks different on the web than in the app. Is this normal?
A: Yes. The web viewer is optimized for customer viewing and may display information differently than the editing interface.
### Account and Data
Q: Do I need to create an account?
A: No. The app works without an account. All your data is stored locally on your device.
Q: How do I backup my menus?
A: Publishing your menus to Firebase automatically backs them up to the cloud.
Q: How do I delete a menu?
A: Swipe left on the menu in the home screen and tap delete, or open the menu and use the delete option.
Q: Can I transfer my menus to another device?
A: Currently, menus are stored locally. To access them on another device, publish your menus first, then you can download them on the new device.
Q: How do I delete my data completely?
A: Uninstall the app to remove local data. For cloud data, use the unpublish/delete functions or contact support.
### Business Information
Q: How do I add my business logo?
A: When creating or editing a menu, tap the logo field and select an image or emoji as your business logo.
Q: Can I add contact information?
A: Yes. Enter your phone number, email, and address in the business details section. This will appear on your published menu.
Q: How do I change my business type?
A: Edit your menu and select a different business type from the dropdown (Restaurant, Cafe, Retail, etc.).
### Analytics
Q: How can I see how many people viewed my menu?
A: Open your menu and tap the analytics icon to view total views, daily statistics, and popular items.
Q: Are the analytics real-time?
A: Analytics update when customers view your published menu. There may be a slight delay in data processing.
Q: Can I see who viewed my menu?
A: No. Analytics are anonymous to protect customer privacy. You can only see view counts and timestamps.
## Known Issues
### Current Limitations
- Menus are stored locally by default; publishing to cloud is optional
- Multi-device sync requires manual publishing and downloading
- Image editing must be done outside the app
- Limited to one language per menu
### Planned Improvements
- Multi-language support
- Advanced analytics
- Bulk import/export
- Team collaboration features
- Template library
## Feature Requests
We value your feedback! To request a new feature:
1. Email us at sciker.singapore@gmail.com
2. Include "Feature Request" in the subject line
3. Describe the feature and how it would help you
4. We'll review and consider it for future updates
## Bug Reports
If you encounter a bug, please report it:
1. Email sciker.singapore@gmail.com with "Bug Report" in the subject
2. Describe what happened and what you expected
3. Include steps to reproduce the issue
4. Mention your device model and iOS version
5. Attach screenshots if possible
## Privacy and Security
For privacy-related questions, see our Privacy Policy or contact:
Email: sciker.singapore@gmail.com
## App Permissions
The app requires the following permissions:
Photo Library Access: To upload images for menu items and business logos
- You can manage this in your device Settings > Privacy > Photos
Internet Access: To publish menus and display advertisements
- Required only for cloud features
## Terms of Service
By using QR Menu Generator, you agree to:
- Use the app for lawful purposes only
- Not upload offensive or inappropriate content
- Respect intellectual property rights
- Accept that published menus are publicly accessible
## Updates and Maintenance
App Updates: Available through the App Store
- Check regularly for new features and bug fixes
- Update notifications appear in the App Store app
Scheduled Maintenance: Rare, usually overnight
- You'll be notified in advance of any planned downtime
## Additional Resources
App Store Page: [Link to your App Store listing]
Firebase Hosting: qr-price-generator.web.app
Developer: Ashen Ishanka
## Refund Policy
As this is a free app with optional features, refunds are not applicable. If you have concerns about the app, please contact support before leaving a review.
## Community Guidelines
When creating menus:
- Use appropriate language and images
- Ensure pricing is accurate
- Respect copyright on images
- Provide accurate business information
- Follow local regulations for your industry
## Accessibility
We strive to make QR Menu Generator accessible to all users. If you encounter accessibility issues, please contact us so we can improve.
## Languages
Currently supported: English
Planned: Spanish, French, Chinese, and more
## System Requirements
iOS: 14.0 or later
Device: iPhone, iPad, iPod touch
Storage: Minimum 50MB free space
Internet: Required for publishing features only
---
Still need help? Contact us at sciker.singapore@gmail.com
We're here to help make QR Menu Generator work perfectly for your business!
Version 1.0.0 | Last Updated: December 3, 2025
